Hurdl

Peer support for mental-health challenges

CodeLeap designed and built a mobile app that connects people going through similar mental-health challenges, so they can find each other, message safely and lean on shared experience. It pairs peer matching with a self-care library and careful, human moderation.

What we did CodeLeap built peer matching, secure one-to-one messaging and a curated self-care content library, along with the moderation tools and admin dashboard that let the client oversee a community where safety matters more than growth.

Hurdl — Mobile app case study Hurdl

Finding people who understand what you are going through is hard, and with mental health it is harder still. Our client set out to build a community where people could be matched with others who had walked a similar path, talk in a safe space, and reach helpful resources when they needed them. They partnered with CodeLeap to design and build the app across iOS, Android and web, along with the backend behind it.

Product features

  • Match with people who get it

    Members build a profile and are matched with others who have faced similar challenges, browsing potential connections through a familiar swipe-based flow. Using an interaction people already know removes one more thing to learn at a point when nobody has spare attention for it.

  • Safe, moderated messaging

    Once connected, people chat one to one in the app. Built-in reporting and moderation tools let users flag anything harmful and give the team the means to keep conversations respectful, which is the condition everything else in the product depends on.

  • Self-care resource library

    A curated library of self-care content gives members practical tools and reading between conversations. Support does not stop when a chat ends, so there is always somewhere useful to turn when nobody is available.

  • Admin and partners dashboard

    A web dashboard lets the team manage members, review reports and curate content, with a partners section bringing in supporting organisations. Running a sensitive community needs real oversight, not a spreadsheet and good intentions.

Challenge

A peer support community carries a duty of care that an ordinary social app does not. People arrive at their most vulnerable, matched with strangers on the basis of shared difficulty, which means safety could not be a feature added once the product had users. Matching itself was the other difficulty. Pairing people by challenge has to be accurate enough to be worth doing and gentle enough not to reduce anyone to a diagnosis, while the surrounding experience stays welcoming rather than clinical.

Solution

CodeLeap designed and built the app across iOS, Android and web with the backend behind it, covering peer matching, secure one-to-one messaging, the curated self-care library, and the admin and partners dashboard the team runs it from. Reporting and moderation were built in from the first release rather than retrofitted, so the people running the service can act on a problem the moment it is flagged. The result gives members a place to be understood by someone who has been there, rather than another feed. Because it runs across all three platforms with moderation at its core, support stays reachable and safe wherever someone happens to be.

Tech stack

The tech chosen was our speciality, enabling fast development of performant user interfaces and a reliable infrastructure.

Apps
iOS, Android and web
Backend and infrastructure
Firebase and AWS

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