We already pay for too much software. Why add more?

Often you should not, and the first thing we look at is what you already own. Where a booking system or a till does its job properly, it stays and we build around it. The work is usually in the joins between them rather than in replacing anything. Scope and price are fixed before we start, and payments follow finished stages rather than an open commitment.

What does a project like this cost to get started?

An AI readiness assessment is £3,000 and takes a week, and it includes a verdict where AI is not worth the investment. Design and build of a first version starts at £5,000, and a full build from £15,000. Everything is fixed scope and fixed price, with payments split across milestones, so nothing beyond the current stage is committed. Costs are agreed in writing before any work begins, so there is no open-ended day rate.

Will it work with the booking system we already use?

It has to, so we plan for it from the first week. Most businesses in this sector already run a booking engine, a till and one or two other tools, and the useful work usually sits in connecting them rather than replacing any of them. Where a system has no route in, that constraint is identified during scoping rather than after the work has started.

Can you deliver before our peak season, or should we wait?

Usually before, because the work is phased rather than delivered in one release. The first phase is scoped to be useful on its own, so a project can begin in the middle of a busy season without a long wait for anything you can use. Where a date cannot be met, that is established at scoping rather than discovered halfway through. Seasonal calendars are part of the plan from the start.

Our team turns over quickly. Will anyone use this?

They will if the tool matches the job, which is why we spend the first part of a project watching how the work is done now. Anything that needs a week of training gets worked around at the front desk, so we design for someone on their first shift. Training material and handover notes are part of what we deliver. New starters should be able to pick it up on the day.

Our guest data is sensitive. How do you handle that?

It is part of the design rather than a later step. Consent is recorded against each guest, so you can show what was agreed and when. Access is limited to the people who need it, hosting can sit in the UK, and removing someone's record is a single action rather than a search across several systems. All code and data belong to you on payment.

Bespoke Software for Travel and Hospitality

What we build for travel and hospitality businesses

Most travel and hospitality businesses run a booking system, a till and a CRM, and still lose hours moving information between them by hand. That is time your team could spend on guests. We build the software that takes that work on, shaped around how your business runs.

Guest apps and direct booking tools

Every booking that comes through a third party costs you a commission and a little of the relationship. We design and build apps, booking journeys and guest portals in your own branding, so people can book, check in and ask for something without going through anyone else.
Personalised guest communication at scale

Most messages to guests are written once and sent to everybody, because tailoring them by hand does not scale. We build tools that use what you already know about a booking, so each guest hears something relevant before they arrive, during the stay and after they leave.
Immersive and interactive guest experiences

Good ideas for what a visit could feel like often need more engineering than a team can carry in-house. We build the technology behind them, whether that is a trail people follow on their phones, an interactive layer in a physical space, or a game built around your own place.
Automation for everyday administration

Rotas, supplier paperwork, rate updates and end-of-month reporting all run on someone entering information that exists somewhere already. We look at where the hours go, then build automation for the parts that repeat, so your team spends the day on guests rather than on the back office.
Integrations between your existing systems

A booking system, a till, a channel manager and an accounts package rarely talk to each other as well as you were told they would. We connect them so information moves between them on its own. Tools that already do their job well stay, and we build around them.
Reporting and revenue dashboards

You already hold years of information about bookings, spend and which weeks fill early, and most of it sits in systems nobody opens. We bring it together into dashboards and reports your team can read at a glance, so decisions about pricing and staffing rest on what happened.

Our services

Built across travel and hospitality

A few projects we're proud to share, each one advancing our mission to raise the bar and build a better digital future with our clients.

Bellhopp

Bellhopp set out to give small independent hotels the kind of app-based guest experience the big chains offer, without losing the personal touch guests choose them for. CodeLeap designed and built the complete MVP, covering both the guest side and the staff side of a stay.
Read more
Cicerone

Cicerone Press is the UK's pre-eminent outdoor guidebook publisher, with a catalogue of over 450 titles and decades of heritage, and its readers increasingly wanted route information on the trail rather than in a book. CodeLeap built the app that carries the catalogue into a map-driven digital experience without losing the depth that makes the guides worth buying.
Read more
Dellar Davies

Dellar Davies is a specialist events agency in the travel sector where a few people were experimenting with AI independently, with no coordination and no shared view of what was possible. CodeLeap gave the leadership an impartial read on where AI genuinely fitted, function by function, together with a prioritised roadmap for acting on it.
Read more

See more case studies

What our clients are saying

Real reviews from clients we have delivered for, on Clutch and elsewhere.

4.9 via Clutch

The enthusiasm, understanding of our mission, and passion from the first few minutes of the call were the deciding factors in choosing CodeLeap. Within 3 months of our app launching, we had over 1,500 downloads, appeared in leading publications from Forbes, The Metro, Marie Claire, Women's Fitness and many more, and started raising further investment.

Charlie CEO, Becon
They are incredibly diligent in the quality of work they produce, and go above and beyond when it comes to solving issues faced within the project, and to ensure we meet strict project deadlines. You never feel like you are one of many clients, and they ensure they are always there to help with any need you have, no matter how big or small.

Amelia Parmiter Marketing Manager, AWS - Marble
CodeLeap made me feel like my options were limitless in terms of what could be achieved, which was critical to me as we were creating something very unique. I'm glad I chose Codeleap over a large corporation as the personable approach resulted in a smooth and pleasant experience.

James CEO, Bearable
Working with CodeLeap was a very good experience from both a professional and personal point of view. These people know what they are doing and are both efficient and clever and made a good partner. I wouldn't hesitate to recommend CodeLeap.

John CEO, Neurometrics-Diab
CodeLeap adds so much value and goes above and beyond what I expected. CodeLeap's team is very flexible with all the different requests we've put in front of them. They've also been great with the whole business side of things, and being able to forecast for this industry is really helpful. Overall, I'm completely satisfied with their work — they've been incredibly helpful.

Johanne CEO, Cherry
Their flexibility and focus on quality were outstanding.

Mike Fenna CTO, Kite Insights
Marcelo has been wonderful throughout the process and we are very happy.

Amrit Director, Energy Company
Absolutely FANTASTIC. This is very much what I had in mind. We're very pleased with your team, thank you all very much.

Rich Director, Legal Company

See all reviews on Clutch

Recognised by the industry

Independent rankings from Clutch, The Manifest, SME News and the National Digital Awards.

Flexible, transparent pricing

AI readiness assessment

1 week programme
- 3 calls with our most experienced leaders
- Your data, workflows and team skills mapped
- Research and proposal package with estimated ROIs
- Honest verdict where AI isn't worth it
- Fixed price, no obligation to build
£3,000
Book a free consultation
MVP design & build

Validate, design, then build
- Validate the idea with real users before the big spend
- Core flows designed and de-risked, not just generated
- Built production-grade and shipped — full build from £15,000
- Fixed scope, fixed price, milestone payments
- All code and IP yours on payment
From £5,000
Book a free consultation
Other services

AI training · Data · and more
Let's talk
Contact us

Any questions? We're here to answer

Everything you might want to know before starting a project with us.

Often you should not, and the first thing we look at is what you already own. Where a booking system or a till does its job properly, it stays and we build around it. The work is usually in the joins between them rather than in replacing anything. Scope and price are fixed before we start, and payments follow finished stages rather than an open commitment.
An AI readiness assessment is £3,000 and takes a week, and it includes a verdict where AI is not worth the investment. Design and build of a first version starts at £5,000, and a full build from £15,000. Everything is fixed scope and fixed price, with payments split across milestones, so nothing beyond the current stage is committed. Costs are agreed in writing before any work begins, so there is no open-ended day rate.
It has to, so we plan for it from the first week. Most businesses in this sector already run a booking engine, a till and one or two other tools, and the useful work usually sits in connecting them rather than replacing any of them. Where a system has no route in, that constraint is identified during scoping rather than after the work has started.
Usually before, because the work is phased rather than delivered in one release. The first phase is scoped to be useful on its own, so a project can begin in the middle of a busy season without a long wait for anything you can use. Where a date cannot be met, that is established at scoping rather than discovered halfway through. Seasonal calendars are part of the plan from the start.
They will if the tool matches the job, which is why we spend the first part of a project watching how the work is done now. Anything that needs a week of training gets worked around at the front desk, so we design for someone on their first shift. Training material and handover notes are part of what we deliver. New starters should be able to pick it up on the day.
It is part of the design rather than a later step. Consent is recorded against each guest, so you can show what was agreed and when. Access is limited to the people who need it, hosting can sit in the UK, and removing someone's record is a single action rather than a search across several systems. All code and data belong to you on payment.